All orders and deliveries of our gardening products and tools are shipped Australia wide via Australia post or courier services, as may be required, however our garden packages, pots and planters are currently restricted to the greater Sydney metropolitan area.
Contact Us prior to ordering if you have any queries or concerns regarding shipping and associated costs.
Deliveries will be made within 14 days from order confirmation, however special orders and access to some products may incur a short delay.
We take great care with our plants to ensure your satisfaction so all plant packages are personally delivered and installed by A Greener View Gardens.
Deliveries of plants and plant packages will take place during standard business hours, however alternate times can be arranged which may attract an additional delivery charge. Availability of some stock may delay delivery beyond the 14 day period.
We will contact you to discuss and agree on any issues that may affect expected delivery
Payment & Refunds
Our satisfaction guarantee for living plants extends to the replacement of any plant should it die or be noticeably ill within 60 days of delivery. This assumes that plants have been cared for as per the plant requirement guidelines. (e.g. growing conditions, water, light)
We offer a quality guarantee on all other products covering the replacement of any defective item from within your order, excluding damage caused by misuse or improper handling post delivery. Any defects must be notified to us in writing within 14 days of delivery.
If you are not satisfied with our service or products for any reason within 30 days of delivery, we offer a full refund upon return of all undamaged goods.